Wallet: balance, top-up, transactions, and saved cards
How the store wallet works as a prepaid balance, what the Balance, Transactions and Payment Methods pages show, and how to top up and manage saved cards.
The wallet is a prepaid balance that funds your store's subscription and usage. The Wallet menu holds three pages.
1. Balance
Shows:
- Your current balance.
- The pending / settling amount.
- Your current plan and renewal date.
- Recent transactions.
- A Top Up Now button for an immediate top-up.
2. Transactions
The full wallet ledger, with transaction types and statuses. This is the reference for any question about a charge or a credit.
3. Payment Methods
Manages your saved Stripe cards:
- Add a card.
- Set a default card.
- Delete a card.
Adding a card is only available when Stripe is enabled. If you don't see the add option, Stripe is not enabled for your store.
Why the balance matters
If a published store runs out of balance, a full lock screen appears, with inline top-up available from it. Keep enough balance so your sales never stop.
Plan and billing details are in Subscription, plans, and how billing works.